Last Updated: October 13, 2026
Quantum Medical & Wellness Center operates the www.quantummedwell.com website, which provides information about our integrated medical, chiropractic, and wellness services.
This Privacy Policy explains how Quantum Medical & Wellness Center (“we,” “our,” or “us”) collects, uses, stores, and protects personal information when visitors use our website, submit online consultation forms, request appointments, or communicate with our office.
By using our website or submitting information through our online services, you acknowledge the practices described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as those in our Terms and Conditions, unless otherwise defined here.

Information Collection and Use

To provide a convenient and personalized experience, we may collect personal information that you voluntarily provide when using our website or communicating with our office.
This information may include:
  • Full name
  • Email address
  • Telephone number
  • Mailing address
  • Appointment requests and scheduling preferences
  • Information submitted through online consultation or contact forms
  • Questions, messages, and other communications submitted to our office
  • Health-related information that you voluntarily provide through designated forms
We may use this information to:
  • Respond to questions and consultation requests
  • Schedule, confirm, and manage appointments
  • Communicate important information regarding requested services
  • Send appointment reminders and follow-up communications
  • Provide customer service and respond to inquiries
  • Improve our website, services, and patient experience
  • Maintain appropriate administrative and communication records
  • Comply with applicable legal and regulatory requirements
We collect and use personal information only for legitimate business, healthcare-related, administrative, and communication purposes, as permitted by applicable law.

Online Consultation Forms and Appointment Scheduling

Quantum Medical & Wellness Center provides online forms and appointment scheduling features to make it easier for patients and prospective patients to communicate with our office.
When you complete an online consultation form, submit an appointment request, or use an online scheduling feature, the information you provide may be collected, transmitted, processed, and stored through secure third-party technology platforms that support these services.
These platforms help us:
  • Receive and organize consultation requests
  • Process appointment inquiries
  • Coordinate scheduling and appointment confirmations
  • Respond to patient and prospective patient questions
  • Manage follow-up communications
  • Maintain records of interactions submitted through our website
Submitting an online request does not necessarily guarantee an appointment. Our office may contact you to confirm availability or request additional information.
Please avoid submitting sensitive medical information through general contact forms unless the form is specifically designated and appropriately secured for that purpose.

Third-Party Service Providers

Quantum Medical & Wellness Center uses third-party companies and technology providers to support the operation of our website, online forms, appointment scheduling, and communications.
These service providers may process personal information on our behalf to perform services such as:
  • Website hosting and maintenance
  • Online consultation and contact form management
  • Appointment scheduling and confirmations
  • Customer relationship management (CRM)
  • Email and text message communications
  • Administrative workflow automation
  • Website analytics and performance monitoring
  • Technical support and data security

GoHighLevel

We use GoHighLevel, a third-party customer relationship management and communication platform, to help manage online consultation requests, appointment scheduling, and communications with patients and prospective patients.
Depending on the services and features used, information submitted through our website may be processed or stored within GoHighLevel.
This information may include names, email addresses, phone numbers, appointment details, consultation requests, and communications submitted through online forms.
GoHighLevel may assist us with:
  • Receiving and organizing online form submissions
  • Managing consultation and appointment requests
  • Sending appointment confirmations and reminders
  • Facilitating email and SMS communications
  • Managing follow-up communications and administrative workflows
We share information with GoHighLevel and other service providers only as reasonably necessary to perform authorized services, subject to applicable privacy and security requirements.
Where required by law, we use appropriate contractual protections with service providers handling protected health information.
We do not authorize third-party service providers to use personal information for unrelated purposes except as permitted or required by applicable law and governing agreements.

Email and Text Message Communications

When you provide your email address or telephone number, Quantum Medical & Wellness Center may use that information to communicate with you regarding your inquiries, consultation requests, appointments, and requested services.
Communications may include:
  • Responses to online inquiries
  • Appointment confirmations and reminders
  • Scheduling updates
  • Follow-up messages related to requested services
  • Other administrative communications
We may use GoHighLevel or other authorized communication service providers to facilitate these messages.
Marketing or promotional email and text communications, if offered, will be sent in accordance with applicable consent and communication requirements.
You may opt out of promotional text messages by replying STOP where that option is available, or contact our office to update your communication preferences.
Opting out of promotional communications does not necessarily prevent essential appointment-related or administrative communications where otherwise permitted by law.
Standard message and data rates may apply to SMS communications.

Log Data

When you visit our website, certain information may be collected automatically through your browser, hosting services, analytics tools, or other website technologies.
This information may include:
  • Internet Protocol (IP) address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Date and time of visits
  • Time spent on individual pages
  • Referring website addresses
  • Other website usage and performance information
This information helps us monitor website performance, identify technical issues, improve functionality, and enhance the user experience.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, analyze traffic, and improve the browsing experience.
Cookies are small data files stored on your device when you visit a website.
We may use cookies to:
  • Remember certain website preferences
  • Improve website navigation and functionality
  • Understand how visitors interact with our website
  • Evaluate website performance
  • Support integrated third-party website services
Some third-party service providers may also use cookies or similar technologies in connection with their services.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of portions of our website.

How We Share Information

Quantum Medical & Wellness Center does not sell personal information to third parties.
We may disclose information under the following circumstances:
  • Service Providers: To authorized vendors that assist with website functionality, scheduling, communications, and administrative services.
  • Healthcare Operations: When reasonably necessary to coordinate services and support permitted healthcare-related operations.
  • Legal Requirements: When disclosure is required by applicable law, regulation, court order, or other lawful process.
  • Safety and Security: When reasonably necessary to protect the rights, safety, property, or security of our patients, website visitors, staff, or organization.
  • With Your Authorization: When you have provided appropriate consent or authorization for a specific disclosure.
Any disclosure of protected health information is subject to applicable healthcare privacy laws and requirements.

Healthcare Information and HIPAA

As a healthcare provider, Quantum Medical & Wellness Center recognizes the importance of protecting patient health information.
Certain information collected or maintained in connection with healthcare services may be considered protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
When HIPAA applies, we handle protected health information in accordance with applicable privacy and security requirements.
Our use of third-party service providers to process protected health information is subject to applicable HIPAA requirements, including Business Associate Agreements where required.
This website Privacy Policy is intended to describe our general online information practices and does not replace any separate Notice of Privacy Practices provided to patients under HIPAA.

Data Security

We value the trust you place in Quantum Medical & Wellness Center when sharing your personal information.
We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.
We also seek to work with third-party service providers that maintain appropriate privacy and security safeguards for the information they process on our behalf.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and healthcare records, comply with applicable legal obligations, and resolve disputes.
Retention periods may vary depending on the type of information collected and applicable healthcare, administrative, and legal requirements.
Information processed through third-party service providers may also be subject to applicable contractual retention and deletion procedures.

Links to Other Websites

Our website may contain links to external websites or services that are not operated or controlled by Quantum Medical & Wellness Center.
If you click on a third-party link, you will be directed to that website.
We encourage you to review the privacy policies of any external websites you visit.
We are not responsible for the content, privacy practices, or security procedures of third-party websites or services outside our control.

Children’s Privacy

Our website is not intended for independent use by children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through our general website services without appropriate parental or guardian involvement.
Parents or legal guardians may provide information about minor patients when requesting healthcare services.
If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to address the situation in accordance with applicable law.

Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may have certain rights regarding your personal information.
You may contact our office to:
  • Request information about our privacy practices
  • Update or correct contact information
  • Change communication preferences
  • Request information about the handling of personal information
  • Submit privacy-related questions or concerns
Certain requests may be subject to applicable healthcare record retention requirements, legal obligations, and identity verification procedures.

Changes to This Privacy Policy

Quantum Medical & Wellness Center may update this Privacy Policy periodically to reflect changes in our services, technology platforms, privacy practices, or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage website visitors to review this Privacy Policy periodically.
Changes will become effective when posted unless otherwise stated or required by law.

Contact Us

If you have questions or concerns regarding this Privacy Policy, the collection or use of your personal information, or our third-party service providers, please contact Quantum Medical & Wellness Center.
Quantum Medical & Wellness Center
Contact Page: Contact Us
We are committed to responding to privacy-related questions and helping patients and website visitors understand how their information is handled.